Net Promoter Score (NPS) evaluates customer sentiment by asking how likely they are to recommend a product or service to others. Responses are categorised into promoters, passives, and detractors, providing insights into loyalty and areas for improvement. NPS is a straightforward yet powerful tool for tracking customer satisfaction over time, enabling businesses to refine their strategies and foster long-term relationships.
Unpaid search engine results based on relevance and quality.
Chatbots and voice assistants that simulate human-like interactions.
Sketching a sequence of visuals to plan a video or animation.