What does Linford actually do?

We help brands get clarity and move with more confidence. That usually means building a strong identity, shaping the creative direction, designing the digital experience and supporting the growth side through websites and advertising. Some clients come to us for one part of that. Others use us as a steady partner across everything. The aim stays the same. Make the work feel considered, consistent and ready for the real world.

How do projects usually start?

Everything begins with a short conversation. We listen, ask a few simple questions and try to understand what you're trying to achieve. Once we know the shape of the challenge, we outline a clear plan, what's included and how long it will take. No heavy sales pitch. Just a clean starting point that helps both sides make an informed decision.

How long does a typical project take?

Timelines depend on scope, but we like to keep things realistic rather than rushed. Brand work usually takes around a month or so. Websites sit between four and ten weeks depending on how complex the build is. Advertising can start quickly and improves over time as the system learns. Whatever the project, we keep communication steady so you always know where things stand.

Do you work with early-stage companies?

Yes. We often support founders who want their brand and digital presence to feel more mature and intentional. You don't need a full team or deep experience. You just need a clear goal and a willingness to build things properly. We guide you through the decisions so you're not guessing in the dark.

Do you work with larger teams too?

We do. Some clients already have in-house teams and bring us in for specific expertise or to add more creative firepower. We adapt to how you work, whether you need ongoing support, campaign thinking or someone to own a project from start to finish. The aim is to make life easier for your team, not add another layer of noise.

Can we meet in person?

If you're nearby, we're always happy to meet. If not, most clients find that video calls and Slack keep everything clear and easy. We keep communication direct, friendly and practical, so you're never left waiting for answers or digging through long emails.

Can you fix my existing site?

Often, yes. We start by taking a calm look at what's actually happening. Sometimes the issue is a small structural flaw. Other times the site has been patched too many times and needs a cleaner rebuild. We'll explain the root cause in simple terms and offer the least painful way forward. No pressure, no hidden work. Just a clear path that gets your site behaving the way it should.

Can you manage our ads?

We can. We run campaigns across Meta, Google and LinkedIn, focusing on simple reporting and sensible targets. We're not interested in jargon or inflated metrics. We look at what matters: cost, volume and the quality of the traffic or sales. You get ongoing optimisation, creative testing and direct access to the person running your account. The aim is to help you grow without the usual noise.

Do you design campaigns?

Yes. We handle the creative side from early ideas to final assets. That can mean a full concept, art direction, copy, motion and social rollout. We make sure the work fits your brand, feels intentional and actually performs. Campaigns work best when everything ties together, so we keep the thinking tight and the execution clean.

Do you offer ongoing support?

Yes. Many clients keep us close after the main project. Support covers updates, fixes, improvements, small design needs and general technical help. Instead of a ticket system, you get a direct line to us. The goal isn't to trap you in a subscription. It's to make sure you're never stuck, confused or waiting days for simple answers.

Can you help with small changes?

Absolutely. Not everything needs to be a project. If you need a tweak to your site, a small design adjustment or a quick question answered, we take care of it through support. If the request grows into something more complex, we'll flag it early and outline the best route, so there are no surprises.

What if we need something not listed?

Just ask. If it sits within brand, design, web, creative direction or advertising, there's a good chance we can help. If it's outside our craft, we'll tell you honestly and point you toward someone who can support you properly. We care more about you getting the right outcome than trying to cover everything.

How do payments work?

We keep payment simple. Projects are split into clear stages so you only pay as the work progresses. There are no surprise add-ons or complicated structures. For ongoing support, we use a straightforward monthly rate with no contract. You stay because it's useful, not because you're locked in. The aim is to make the financial side feel as calm and predictable as the work itself.

How do you deliver files?

Everything is handed over in a clean, organised workspace. You get source files, exports, brand assets and any supporting documentation you need to use the work properly. For websites, you get full access to the platform and a short guide on how to manage updates. Nothing is held back. Good work should live comfortably in your hands.

Can you migrate our current platform?

In most cases, yes. We start by understanding how your current setup works, what data needs to move and where the risks are. Once we know the shape of things, we plan a smooth transition that avoids downtime and protects your SEO. You'll know exactly what's happening before anything changes. The move should feel controlled, not chaotic.

How do you communicate during projects?

We keep communication human and direct. Most clients prefer a mix of Slack and short calls. You get regular updates, clear next steps and quick answers when you need them. We don't hide behind long emails or formal processes. The goal is to keep momentum steady without making you chase for information.

What happens if a project grows?

It's normal for ideas to evolve. If something expands beyond the original scope, we flag it early and explain the options. You'll always know the impact on time or cost before any extra work starts. This keeps everything transparent and avoids that slow drift where projects become unclear. We prefer simple conversations and shared decisions.

Do you provide training?

Yes. When we hand over a website or system, we make sure you know how to use it day to day. That can be a written guide, a screen-recorded walk-through or a short call. Training is straightforward and focused on the parts you actually need. We want you to feel confident, not overwhelmed.

Linford | Brand, Design, and Commerce Studio

Built for what’s next

Growth,
re-engineered.

AI-led strategy. Adaptive creative. Performance that learns. One system designed for change, not campaigns.

View our approach

Creative

Creative that adapts, not just performs. Built to evolve with the system.

Marketing

Marketing that connects the journey, not just the touchpoints.

Advertising

Advertising that learns, optimises, and compounds over time.

Linford is a registered company in the United Kingdom. All rights reserved, all wrongs reversed. Everything on this site has been created by us and is protected under UK law. You’re welcome to look, learn and take inspiration, but nothing can be copied, reproduced or reused without written permission. We keep our work intentional and well made, and we ask that it’s treated with the same respect. If you ever need clarity on usage, rights or how we handle our content, just reach out and we’ll keep things simple.

Growth,re-engineered.

Growth,
re-engineered.