We use essential cookies for site function and security (always set), analytics cookies to understand how visitors use the site (with your consent), and marketing cookies for measuring and improving our ads (with your consent).

How long we keep your information

We keep enquiries that do not lead to work for 12 months after our last contact, client and project records for 6 years after the project ends (for tax and legal reasons), newsletter subscriptions until you unsubscribe, unsuccessful job applications for 6 months after the decision, and website analytics data for 4 years.

You have the right to be informed about how we use your information, access a copy of the information we hold about you, have inaccurate information corrected, have your information erased in certain circumstances, restrict how we use your information in certain circumstances, object to us using your information based on our legitimate interests and to direct marketing at any time, receive your information in a portable format in certain circumstances, and withdraw consent where we rely on it. Contact privacy@linford.io to exercise your rights.

Privacy Policy

Q: Who we are

Linford is a trading name of Linford Studio Limited, a company registered in England and Wales under company number 13293704. For privacy questions, contact privacy@linford.io.

Q: The information we collect

We collect information you give us, information we collect automatically, and information from clients and partners.

Q: How we use your information, and why

We use your information to reply to enquiries and project briefs (legitimate interests), take steps to agree or deliver a contract with you (contract), send invoices and take payment through our client portal (contract and legal obligation), send our newsletter and marketing emails (consent), understand how the website is used and improve it (consent for non-essential cookies), keep our systems secure and prevent misuse (legitimate interests), meet tax, accounting and other legal duties (legal obligation), and consider job applications (legitimate interests and, where relevant, steps before entering a contract).

Last updated 14.10.26

Our Privacy Policy describes how we collect, use, and share your personal data.

Who we are

Linford is a brand and growth studio. When we say "we", "us" or "Linford", we mean Linford Studio Limited, registered in England and Wales under company number [number], with our address at 1 Mark Square, London, EC2A 4EG.
We are the data controller for the personal information described in this policy.
Questions about this policy or your data? Email privacy@linford.io.

What this policy covers

This policy explains how we collect, use and protect your personal information when you visit www.linford.io, get in touch with us, subscribe to our newsletter, work with us, or apply for a role. We follow the UK GDPR and the Data Protection Act 2018.

The information we collect

Information you give us. This includes your name, email address, phone number, company and job title, and anything you share in our contact or project brief forms (such as your budget, timings and the nature of your project). It also includes details in emails or calls, and CV and application details if you apply for a role.

‍Information we collect automatically. When you use our website, we collect technical data such as your IP address, browser type, device, pages viewed, referring site and how long you stayed. We collect this through cookies and similar technologies.

‍Information from clients and partners. If you work with us, we may hold billing details and project information, and we may receive your business contact details from your colleagues or from public professional sources.

How we use your information, and why

Under UK data protection law we must have a lawful basis for using your information. Ours are set out below.
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What we do	Lawful basis
Reply to enquiries and project briefs	Legitimate interests (running our business and responding to you)
Take steps to agree or deliver a contract with you	Contract
Send invoices and take payment through our client portal	Contract and legal obligation
Send our newsletter and marketing emails	Consent
Understand how the website is used and improve it	Consent (for non-essential cookies)
Keep our systems secure and prevent misuse	Legitimate interests
Meet tax, accounting and other legal duties	Legal obligation
Consider job applications	Legitimate interests and, where relevant, steps before entering a contract

Where we rely on consent, you can withdraw it at any time. Withdrawing consent does not affect anything we did before.

Marketing

We only send you our newsletter or marketing emails if you have signed up or otherwise agreed. Every email includes an unsubscribe link, or you can email hello@linford.io. We never sell your details to anyone.

Our website uses cookies and similar technologies. Essential cookies keep the site working. Analytics and marketing cookies are only set if you accept them through our cookie banner. You can change your choice at any time using the cookie settings link in our footer, or through your browser settings.
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Type	Purpose	Set
Essential	Site function and security	Always
Analytics	How visitors use the site	With your consent
Marketing	Measuring and improving our ads	With your consent

Who we share your information with

We only share your information where we need to, and only with people who are bound to protect it.

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This includes:

service providers who help us run our business, such as website hosting and design platforms (for example Webflow), email and newsletter tools, analytics, project management, accounting and payment providers
professional advisers, such as accountants and lawyers
regulators, law enforcement or other authorities, where the law requires it
a buyer or successor, if our business is ever sold or restructured

We do not allow our providers to use your information for their own purposes.

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International transfers

Some of our providers are based outside the UK. Where your information is transferred abroad, we make sure it is protected, for example by using providers in countries with a UK adequacy decision, or by using the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

How long we keep your infomation

We keep personal information only for as long as we need it.
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Information	How long
Enquiries that do not lead to work	12 months after our last contact
Client and project records	6 years after the project ends, for tax and legal reasons
Newsletter subscriptions	Until you unsubscribe
Unsuccessful job applications	6 months after the decision
Website analytics data	4 years

How we protect your information

We use sensible technical and organisational measures to keep your information safe, including access controls, encryption in transit and staff training. No system is completely secure, so if we ever have a breach that puts your rights at risk, we will tell you and the ICO as the law requires.

Your rights

You have the right to:

be informed about how we use your information
access a copy of the information we hold about you
have inaccurate information corrected
have your information erased, in certain circumstances
restrict how we use your information, in certain circumstances
object to us using your information based on our legitimate interests, and to direct marketing at any time
receive your information in a portable format, in certain circumstances
withdraw consent where we rely on it

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To use any of these rights, email privacy@linford.io. We will reply within one month. We may ask you to confirm your identity first. There is no charge.

Complaints

We would like the chance to put things right, so please contact us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Children

Our website and services are aimed at businesses and are not intended for children. We do not knowingly collect personal information from anyone under 16.

Links to other sites

Our website may link to other sites, including our client portal and social channels. We are not responsible for their privacy practices, so please read their policies.

Changes to our policy

We may update this policy from time to time. The latest version will always be on our website, with the date at the top. If we make a significant change, we will tell you in a clear way.